What Happens When You Call Us

A lot of people wonder what exactly happens when they have a need for a tow truck, they find us, and then they give us a call.  We thought we would give a brief rundown of exactly how things work when you dial our number.

The first thing that you will notice is that we actually answer the phone.  I’m not sure you will find too many other tow truck companies that are responsive and pick up the phone when you call them.  What’s more, when you call them, there is really no guarantee that they will even call you back.  If they do call you back, it will probably be too late at that point.  You don’t want to be stuck on the road without the ability to get your situation fixed for too long.

When you call us, we answer the phone.  From there, we will hear your situation.  We will then notify one of our drivers of the situation and send someone out to meet you immediately.  We take pride in how quickly we can get someone out to see you so that you can be on your way as quickly as possible.

We’ll tell you what our prices are, and then you’ll be able to go from there.  If you accept, our driver will meet you, take care of everything in a fast and professional fashion, and then hopefully from there you’ll be on your way.  Once you finish paying and the driver has fixed everything, you’ll be back out on the road and ready to rock.

That’s what happens when you call us.  If there are any further questions, don’t hesitate to fill out our contact form or give us a call!

 

The post What Happens When You Call Us appeared first on Asheville Towing Pros.

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